Alerts, Jobs, and Updates
Overview
Alerts, scheduled jobs, and updates help platform operators detect issues, run recurring work, and keep CMS services current.
Purpose
Use these operation pages to monitor alerts, review scheduled work, manually run supported jobs, inspect update readiness, and install CMS application updates.
Alerts
Alerts appear in the notification area and Alerts page. They help users identify issues that need attention, such as missing usage, missing subscriptions, region health, identity health, missing billing information, cost issues, or license validity.
| Alert information | Meaning |
|---|---|
| Title | Short issue summary. |
| Message | Expected operator action or context. |
| Area | Feature or platform area. |
| Type or severity | Importance of the issue. |
| Related record | Tenant, subscription, region, platform, or other item connected to the alert. |
| Status | Whether the alert is open, closed, or in another workflow state. |
Alert Visibility
| Role | Typical visibility |
|---|---|
| PlatformAdministrator | Platform alerts and all scoped alerts. |
| DistributorAdministrator | Distributor, partner, tenant, and subscription alerts inside distributor scope. |
| PartnerAdministrator | Partner, tenant, and subscription alerts inside partner scope. |
| TenantAdministrator | Tenant and subscription alerts inside tenant scope. |
| TenantUser | Tenant-level alerts where enabled. |
Scheduled Jobs
Administration > Jobs shows scheduled jobs and recent run history for platform roles.
| Job type | Purpose |
|---|---|
| Database backup | Runs configured CMS database backup tiers. |
| Usage collection | Collects usage and prepares billing-related data. |
| Usage data cleanup | Removes expired usage data when cleanup settings allow it. |
| Region health | Refreshes region and identity health. |
| Delinquent payment notifications | Sends overdue invoice reminders when enabled. |
| Budget alerts | Sends budget warning or breach notifications when enabled. |
| License validity | Raises or clears license validity alerts. |
Key Workflows
Review Alerts
- Open Notifications or the alert indicator.
- Filter or search for the alert.
- Open the related record where available.
- Complete the required operational action.
- Close the alert if the process allows it.
Run a Scheduled Job
- Open Administration > Jobs.
- Select Scheduled Jobs.
- Review the job status and next run.
- Choose Run Now where the action is available.
- Review Run History after the job completes.
Install an Update
- Open Administration > Updates.
- Review the available version and release notes.
- Check service health and backup warnings.
- Start the install action.
- Monitor progress and service health.
Access
Alerts are visible according to organisation scope. Jobs and Updates are platform operations areas. Manual job runs and update installs require platform administrator access.